The staff were amiable and approachable, creating a welcoming atmosphere. They responded promptly to my questions and were always willing to assist whenever needed. Their proactive attitude demonstrated a genuine commitment to ensuring a positive experience for everyone.
Princess
2024年10月
I reserved 3 rooms for 3 of us for 2 nights under my name through booking.com..One of us had a problem with travelling so he couldn't make it for the first night but turned up for the second night..When he turned up, we checked him in under his name, not knowing were supposed to check him in under my name as I reserved the rooms..By the way, we paid in cash at the premises..When it's time to check out, we're told that we needed to pay for another room as the system said I booked for 3 rooms..The staff was confused and I understood as that's what the system told her..I said to her, how was I supposed to pay for 4 rooms as I only took 3 rooms..She was confused but very accommodating and tried her best to get it resolved by ringing up the other receptionist that we made payment to and her boss, I believe..I'm glad that she could understand the whole situation after I explained it to her..
Djolerko
2024年7月
It was value for money. The hotel is located in a quiet location and only 10 min walk to Magallanes train station. The bed was very comfortable and the shower had good pressure and had hot and cold options. Staff were very friendly and helpful.
Marie
2024年7月
Pauline
2024年10月
We booked last minute, and there was no hassle. The staff was also friendly and accommodating. The room was clean, but it did look a bit old.
Joanne
2024年12月
It was only the breakfast I was not happy with. The choice of the breakfast was not excellent but all other things was superb.
Sunday
2024年1月
Cleanliness of the room. Friendliness of the housekeeping staff and the Manager (?), I'm not sure, because I only talked to him at the elevator and he was asking how was our stay.
Bitbythebug
2023年4月
The location is perfect if you’re from province and will so BIO in Vfs because it is a walking distance. They are so strict with check so no earlier check in but I was able to check in before 1pm. No enough restaurants on the corner but there are 7/11 and minis stop.
Whetney
2023年4月
Nice. Cozy. Clean. The room is exactly as shown in the photo provided. Would love to stay again.
Louisel
2025年3月
I like how it was walking distance from the event location, and there's a nearby convenience store where we can eat our breakfast during our stay.
Kristine
2024年7月